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We have a simple return, 100% money guaranty.
Due to health code regulations unopened merchandise may be returned in its original condition, including original packaging within 14 days of receipt and you will receive a full refund less shipping. This item cannot be returned if it was already opened. You must request a RMA number before returning an item.
If an item does not perform because of a manufacturer’s defect, then return it to us. We’ll replace it without charge.
For your convenience, we’ve streamlined the returns process to make it as quick and convenient as possible. Just follow these simple steps:
Please take the following steps to submit a return request:
1. Log into your store, and then go to My Account.
2. Go to Completed Orders, then click Return Item(s) next to their item.
3. Fill out the following items on the return request:
Quantity to return
Return action optional
4. Click Submit Return Request.
If you have a question at any time regarding the status of your return, you can request an update by Contact us.